Terms and Conditions

Welcome to Coastal Escapes UK! These terms and conditions outline the rules and regulations for the use of Coastal Escapes UK's website and services. By accessing this website and/or booking our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or our services.

1. Definitions

In these terms and conditions:

2. Booking and Payment

All bookings are subject to availability and confirmation by Coastal Escapes UK. A deposit is required at the time of booking, with the remaining balance due as specified in the booking confirmation. We accept payments via credit card, debit card, and bank transfer. Coastal Escapes UK reserves the right to cancel a booking if payment is not received by the due date.

2.1 Pricing

Prices displayed on our website are subject to change without notice. While we strive to ensure accuracy, errors may occur. In the event of a pricing error, Coastal Escapes UK reserves the right to correct the price and offer the User the option to cancel the booking without penalty or proceed with the corrected price.

2.2 Modifications

Any modifications to a booking are subject to availability and may incur additional charges. Requests for modifications must be submitted in writing to Coastal Escapes UK at least 30 days prior to the arrival date. Coastal Escapes UK will make reasonable efforts to accommodate modification requests but cannot guarantee their acceptance.

3. Cancellation Policy

Cancellations must be made in writing to Coastal Escapes UK. The following cancellation fees apply:

Certain bookings may have stricter cancellation policies, which will be clearly stated at the time of booking. Coastal Escapes UK is not responsible for any consequential losses incurred due to cancellation.

3.1 Exceptional Circumstances

In exceptional circumstances, such as severe weather conditions or unforeseen events, Coastal Escapes UK may offer alternative arrangements or a partial refund. This will be assessed on a case-by-case basis and is at the discretion of Coastal Escapes UK management.

4. User Responsibilities

Users are responsible for providing accurate and complete information when making a booking. Users must also comply with the rules and regulations of the hotels and experience providers. Coastal Escapes UK is not responsible for any issues arising from inaccurate information provided by the User or failure to comply with the providers' rules.

4.1 Conduct

Users are expected to conduct themselves in a respectful and appropriate manner during their holiday. Coastal Escapes UK reserves the right to terminate a booking without refund if a User's behavior is deemed disruptive or offensive to other guests or staff.

5. Liability

Coastal Escapes UK acts as an intermediary between the User and the hotels/experience providers. We are not liable for any loss, injury, or damage arising from the services provided by these third parties. Our liability is limited to the booking fee paid to Coastal Escapes UK.

5.1 Exclusion of Liability

To the fullest extent permitted by law, Coastal Escapes UK excludes all liability for any direct, indirect, or consequential loss or damage incurred by any User in connection with our services or the website. This includes, but is not limited to, loss of profits, loss of data, and business interruption.

6. Intellectual Property

The content of this website, including text, images, and logos, is the intellectual property of Coastal Escapes UK and is protected by copyright laws. Users may not reproduce, distribute, or modify any content without our express written consent.

Coastal Escapes UK logo displayed prominently with a stylized image of a sailboat at sunset.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Cookies Policy

Our website uses cookies. Please refer to our Cookies Policy for information on how we use cookies and how you can manage your cookie preferences.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms and Conditions

Coastal Escapes UK reserves the right to modify these terms and conditions at any time without notice. Changes will be effective immediately upon posting to the website. Your continued use of the website and services after any changes constitutes acceptance of the revised terms and conditions.

11. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Coastal Escapes UK Ltd
12 Harbour View
Salcombe, Devon
TQ8 8FG
United Kingdom
Email: enquiries@coastalescapesuk.com
Phone: 01548 843 210

Registered in England and Wales, Company Number: 12345678